Privacy Policy

Universal Pools LLC ("we," "us") respects your privacy. This policy explains, in plain English, what information we collect when you visit universalpools-idaho.com (the "Site"), how we use it, and the choices you have.

1. What Information We Collect

Information you give us. When you fill out a contact or quote request form on the Site, we collect what you enter — typically your name, phone number, email address, city, and the details of your project or question.

Information collected automatically. Like most websites, we use analytics to understand how the Site is used. This includes things like:

• Which pages you visit and how long you stay;
• The type of device and browser you use;
• Your approximate location (such as city or region — not your exact address);
• The website or search engine that referred you to us.

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and questions;
• Communicate with you about your project;
• Understand which pages and services visitors find useful, so we can improve the Site;
• Keep the Site secure and working properly.

That's it. We don't use your information for anything unrelated to running our business and serving you.

3. Google Analytics & Cookies

We use Google Analytics to collect the usage data described above. Google Analytics works by setting cookies — small text files stored in your browser — that help distinguish one visitor from another. The analytics data we see is aggregated and does not tell us your name or exact identity. You can learn more about how Google handles this data at policies.google.com/technologies/partner-sites.

4. We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to anyone. We only share it when needed to run the Site and respond to you — for example, with the service that delivers our contact form submissions to our email, or with Google Analytics as described above — or if the law requires it.

5. How Long We Keep Your Data

We keep contact form submissions for as long as needed to respond to you and manage a potential or ongoing project, and for a reasonable period afterward for our business records. Analytics data is retained according to Google Analytics' standard retention settings. If you'd like us to delete information you've submitted, just contact us using the details below.

6. Your Choices & Managing Cookies

You're in control of cookies and analytics:

• You can block or delete cookies in your browser settings — look for "Privacy" or "Cookies" in the settings of Chrome, Safari, Firefox, or Edge. The Site will still work without them.
• You can opt out of Google Analytics entirely by installing Google's free browser opt-out add-on.
• You can always contact us by phone instead of using the website form if you prefer.

7. Children's Privacy

This Site is intended for adults interested in pool construction services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through the Site, contact us and we will delete it.

8. Changes to This Policy

We may update this policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date at the top.

9. Contact Us

Questions about this policy or your information? Reach out any time:

• Universal Pools LLC — Boise, Idaho
• Call or Text: (208) 559-5852 or (208) 830-5645
• Email: universalpools.projects@gmail.com